cvelist/2024/43xxx/CVE-2024-43446.json

{
    "data_version": "4.0",
    "data_type": "CVE",
    "data_format": "MITRE",
    "CVE_data_meta": {
        "ID": "CVE-2024-43446",
        "ASSIGNER": "security@otrs.com",
        "STATE": "PUBLIC"
    },
    "description": {
        "description_data": [
            {
                "lang": "eng",
                "value": "An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
            }
        ]
    },
    "problemtype": {
        "problemtype_data": [
            {
                "description": [
                    {
                        "lang": "eng",
                        "value": "CWE-269 Improper Privilege Management",
                        "cweId": "CWE-269"
                    }
                ]
            }
        ]
    },
    "affects": {
        "vendor": {
            "vendor_data": [
                {
                    "vendor_name": "OTRS AG",
                    "product": {
                        "product_data": [
                            {
                                "product_name": "OTRS",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_value": "not down converted",
                                            "x_cve_json_5_version_data": {
                                                "versions": [
                                                    {
                                                        "status": "affected",
                                                        "version": "7.0.x"
                                                    },
                                                    {
                                                        "status": "affected",
                                                        "version": "8.0.x"
                                                    },
                                                    {
                                                        "status": "affected",
                                                        "version": "2023.x"
                                                    },
                                                    {
                                                        "status": "affected",
                                                        "version": "2024.x"
                                                    },
                                                    {
                                                        "lessThan": "2025.1.x",
                                                        "status": "affected",
                                                        "version": "2025.x",
                                                        "versionType": "Patch"
                                                    }
                                                ],
                                                "defaultStatus": "affected"
                                            }
                                        }
                                    ]
                                }
                            },
                            {
                                "product_name": "((OTRS)) Community Edition",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_value": "not down converted",
                                            "x_cve_json_5_version_data": {
                                                "versions": [
                                                    {
                                                        "lessThanOrEqual": "6.0.34",
                                                        "status": "affected",
                                                        "version": "6.0.x",
                                                        "versionType": "All"
                                                    }
                                                ],
                                                "defaultStatus": "affected"
                                            }
                                        }
                                    ]
                                }
                            }
                        ]
                    }
                }
            ]
        }
    },
    "references": {
        "reference_data": [
            {
                "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-02/",
                "refsource": "MISC",
                "name": "https://otrs.com/release-notes/otrs-security-advisory-2025-02/"
            }
        ]
    },
    "generator": {
        "engine": "Vulnogram 0.1.0-dev"
    },
    "source": {
        "advisory": "OSA-2025-02",
        "defect": [
            "Issue#3124",
            "Ticket#2024081942000891"
        ],
        "discovery": "USER"
    },
    "solution": [
        {
            "lang": "en",
            "supportingMedia": [
                {
                    "base64": false,
                    "type": "text/html",
                    "value": "Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches<br>"
                }
            ],
            "value": "Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches"
        }
    ],
    "impact": {
        "cvss": [
            {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 3.5,
                "baseSeverity": "LOW",
                "confidentialityImpact": "NONE",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
                "version": "3.1"
            }
        ]
    }
}