{
    "CVE_data_meta": {
        "ASSIGNER": "security@otrs.com",
        "DATE_PUBLIC": "2020-03-27T00:00:00.000Z",
        "ID": "CVE-2020-1770",
        "STATE": "PUBLIC",
        "TITLE": "Information disclosure in support bundle files"
    },
    "affects": {
        "vendor": {
            "vendor_data": [
                {
                    "product": {
                        "product_data": [
                            {
                                "product_name": "((OTRS)) Community Edition",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_affected": "<=",
                                            "version_name": "5.0.x",
                                            "version_value": "5.0.41"
                                        },
                                        {
                                            "version_affected": "<=",
                                            "version_name": "6.0.x",
                                            "version_value": "6.0.26"
                                        }
                                    ]
                                }
                            },
                            {
                                "product_name": "OTRS",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_affected": "<=",
                                            "version_name": "7.0.x",
                                            "version_value": "7.0.15"
                                        }
                                    ]
                                }
                            }
                        ]
                    },
                    "vendor_name": "OTRS AG"
                }
            ]
        }
    },
    "credit": [
        {
            "lang": "eng",
            "value": "Matthias Terlinde "
        }
    ],
    "data_format": "MITRE",
    "data_type": "CVE",
    "data_version": "4.0",
    "description": {
        "description_data": [
            {
                "lang": "eng",
                "value": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
            }
        ]
    },
    "generator": {
        "engine": "Vulnogram 0.0.9"
    },
    "impact": {
        "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 2.4,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
        }
    },
    "problemtype": {
        "problemtype_data": [
            {
                "description": [
                    {
                        "lang": "eng",
                        "value": "CWE-201 Information Exposure Through Sent Data"
                    }
                ]
            }
        ]
    },
    "references": {
        "reference_data": [
            {
                "refsource": "MISC",
                "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/",
                "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/"
            },
            {
                "refsource": "SUSE",
                "name": "openSUSE-SU-2020:0551",
                "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
            },
            {
                "refsource": "MLIST",
                "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
                "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
            },
            {
                "refsource": "SUSE",
                "name": "openSUSE-SU-2020:1475",
                "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
            },
            {
                "refsource": "SUSE",
                "name": "openSUSE-SU-2020:1509",
                "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            }
        ]
    },
    "solution": [
        {
            "lang": "eng",
            "value": "Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27, ((OTRS)) Community Edition 5.0.42.\n\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/cb6d12a74fbf721ba33f24ce93ae37ed9a945a95\nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/d37defe6592992e886cc5cc8fec444d34875fd4d "
        }
    ],
    "source": {
        "advisory": "OSA-2020-07",
        "defect": [
            "2020021442001997"
        ],
        "discovery": "USER"
    }
}