{
    "data_version": "4.0",
    "data_type": "CVE",
    "data_format": "MITRE",
    "CVE_data_meta": {
        "ID": "CVE-2024-43443",
        "ASSIGNER": "security@otrs.com",
        "STATE": "PUBLIC"
    },
    "description": {
        "description_data": [
            {
                "lang": "eng",
                "value": "Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
            }
        ]
    },
    "problemtype": {
        "problemtype_data": [
            {
                "description": [
                    {
                        "lang": "eng",
                        "value": "CWE-790 Improper Filtering of Special Elements",
                        "cweId": "CWE-790"
                    }
                ]
            }
        ]
    },
    "affects": {
        "vendor": {
            "vendor_data": [
                {
                    "vendor_name": "OTRS AG",
                    "product": {
                        "product_data": [
                            {
                                "product_name": "OTRS",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_affected": "<=",
                                            "version_name": "7.0.x",
                                            "version_value": "7.0.50"
                                        },
                                        {
                                            "version_affected": "=",
                                            "version_value": "8.0.x"
                                        },
                                        {
                                            "version_affected": "=",
                                            "version_value": "2023.x"
                                        },
                                        {
                                            "version_affected": "<=",
                                            "version_name": "2024.x",
                                            "version_value": "2024.5.x"
                                        }
                                    ]
                                }
                            },
                            {
                                "product_name": "((OTRS)) Community Edition",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_value": "not down converted",
                                            "x_cve_json_5_version_data": {
                                                "versions": [
                                                    {
                                                        "status": "affected",
                                                        "version": "6.0.x"
                                                    }
                                                ],
                                                "defaultStatus": "affected"
                                            }
                                        }
                                    ]
                                }
                            }
                        ]
                    }
                }
            ]
        }
    },
    "references": {
        "reference_data": [
            {
                "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-11/",
                "refsource": "MISC",
                "name": "https://otrs.com/release-notes/otrs-security-advisory-2024-11/"
            }
        ]
    },
    "generator": {
        "engine": "Vulnogram 0.1.0-dev"
    },
    "source": {
        "advisory": "OSA-2024-11",
        "defect": [
            "Issue#2592",
            "Ticket#2024061942000965"
        ],
        "discovery": "EXTERNAL"
    },
    "solution": [
        {
            "lang": "en",
            "supportingMedia": [
                {
                    "base64": false,
                    "type": "text/html",
                    "value": "Update to OTRS 2024.6.x or OTRS 7.0.51<br>"
                }
            ],
            "value": "Update to OTRS 2024.6.x or OTRS 7.0.51"
        }
    ],
    "credits": [
        {
            "lang": "en",
            "value": "Special thanks to Marek Holka for reporting these vulnerability."
        }
    ],
    "impact": {
        "cvss": [
            {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 4.9,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "NONE",
                "integrityImpact": "HIGH",
                "privilegesRequired": "HIGH",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N",
                "version": "3.1"
            }
        ]
    }
}