cvelist/2021/36xxx/CVE-2021-36097.json

{
    "CVE_data_meta": {
        "ASSIGNER": "security@otrs.com",
        "DATE_PUBLIC": "2021-10-18T00:00:00.000Z",
        "ID": "CVE-2021-36097",
        "STATE": "PUBLIC",
        "TITLE": "Agents are able to lock the ticket without the \"Owner\" permission"
    },
    "affects": {
        "vendor": {
            "vendor_data": [
                {
                    "product": {
                        "product_data": [
                            {
                                "product_name": "OTRS",
                                "version": {
                                    "version_data": [
                                        {
                                            "version_affected": "<=",
                                            "version_name": "8.0.x",
                                            "version_value": " 8.0.16"
                                        }
                                    ]
                                }
                            }
                        ]
                    },
                    "vendor_name": "OTRS AG"
                }
            ]
        }
    },
    "data_format": "MITRE",
    "data_type": "CVE",
    "data_version": "4.0",
    "description": {
        "description_data": [
            {
                "lang": "eng",
                "value": "Agents are able to lock the ticket without the \"Owner\" permission. Once the ticket is locked, it could be moved to the queue where the agent has \"rw\" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions."
            }
        ]
    },
    "generator": {
        "engine": "Vulnogram 0.0.9"
    },
    "impact": {
        "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "NONE",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
            "version": "3.1"
        }
    },
    "problemtype": {
        "problemtype_data": [
            {
                "description": [
                    {
                        "lang": "eng",
                        "value": "CWE-266 Incorrect Privilege Assignment"
                    }
                ]
            }
        ]
    },
    "references": {
        "reference_data": [
            {
                "name": "https://otrs.com/release-notes/otrs-security-advisory-2021-20/",
                "refsource": "CONFIRM",
                "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-20/"
            }
        ]
    },
    "solution": [
        {
            "lang": "eng",
            "value": "Update to OTRS 8.0.17."
        }
    ],
    "source": {
        "advisory": "OSA-2021-20",
        "defect": [
            "2021083142001442"
        ],
        "discovery": "USER"
    }
}