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{
"id": "CVE-2024-23794",
"sourceIdentifier": "security@otrs.com",
"published": "2024-07-15T08:15:02.470",
"lastModified": "2024-07-15T08:15:02.470",
"vulnStatus": "Received",
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:\u00a0\n\n * 8.0.X\n * 2023.X\n * from 2024.X through 2024.4.x\n\n"
}
],
"metrics": {
"cvssMetricV31": [
{
"source": "security@otrs.com",
"type": "Secondary",
"cvssData": {
"version": "3.1",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H",
"attackVector": "NETWORK",
"attackComplexity": "LOW",
"privilegesRequired": "NONE",
"userInteraction": "NONE",
"scope": "CHANGED",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"availabilityImpact": "HIGH",
"baseScore": 10.0,
"baseSeverity": "CRITICAL"
},
"exploitabilityScore": 3.9,
"impactScore": 6.0
}
]
},
"weaknesses": [
{
"source": "security@otrs.com",
"type": "Secondary",
"description": [
{
"lang": "en",
"value": "CWE-266"
}
]
}
],
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/",
"source": "security@otrs.com"
}
]
}