{
  "id": "CVE-2018-16586",
  "sourceIdentifier": "cve@mitre.org",
  "published": "2018-09-28T00:29:01.633",
  "lastModified": "2020-08-24T17:37:01.140",
  "vulnStatus": "Analyzed",
  "descriptions": [
    {
      "lang": "en",
      "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources."
    },
    {
      "lang": "es",
      "value": "En Open Ticket Request System (OTRS) en versiones 4.0.x anteriores a la 4.0.32, versiones 5.0.x anteriores a la 5.0.30 y versiones 6.0.x anteriores a la 6.0.11, un atacante podr\u00eda enviar un email malicioso a un sistema OTRS. Si un usuario que haya iniciado sesi\u00f3n lo abre, el email podr\u00eda provocar que el navegador cargue una imagen externa o recursos CSS."
    }
  ],
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        "type": "Primary",
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          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "NONE",
          "userInteraction": "REQUIRED",
          "scope": "UNCHANGED",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "baseSeverity": "MEDIUM"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 1.4
      }
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          "accessVector": "NETWORK",
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          "authentication": "NONE",
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "availabilityImpact": "NONE",
          "baseScore": 4.3
        },
        "baseSeverity": "MEDIUM",
        "exploitabilityScore": 8.6,
        "impactScore": 2.9,
        "acInsufInfo": false,
        "obtainAllPrivilege": false,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
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      "type": "Primary",
      "description": [
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          "value": "NVD-CWE-noinfo"
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  "references": [
    {
      "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/",
      "source": "cve@mitre.org",
      "tags": [
        "Patch",
        "Vendor Advisory"
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      "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963",
      "source": "cve@mitre.org",
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      "source": "cve@mitre.org",
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      "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302",
      "source": "cve@mitre.org",
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    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html",
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "https://www.debian.org/security/2018/dsa-4317",
      "source": "cve@mitre.org",
      "tags": [
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    }
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}