{
  "id": "CVE-2019-9752",
  "sourceIdentifier": "cve@mitre.org",
  "published": "2019-03-13T22:29:00.660",
  "lastModified": "2024-11-21T04:52:14.387",
  "vulnStatus": "Modified",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm."
    },
    {
      "lang": "es",
      "value": "Se ha descubierto un problema en Open Ticket Request System (OTRS), en CVErsiones 5.x anteriores a la 5.0.34, CVErsiones 6.x anteriores a la 6.0.16 y CVErsiones 7.x anteriores a la 7.0.4. Un atacante que haya iniciado sesi\u00f3n en OTRS como usuario agente o cliente podr\u00eda subir un recurso manipulado para provocar la ejecuci\u00f3n de JavaScript en el contexto de OTRS. Esto est\u00e1 relacionado con la gesti\u00f3n incorrecta de Content-type en Kernel/Modules/PictureUpload.pm."
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "REQUIRED",
          "scope": "CHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7
      }
    ],
    "cvssMetricV2": [
      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "2.0",
          "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
          "baseScore": 3.5,
          "accessVector": "NETWORK",
          "accessComplexity": "MEDIUM",
          "authentication": "SINGLE",
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "availabilityImpact": "NONE"
        },
        "baseSeverity": "LOW",
        "exploitabilityScore": 6.8,
        "impactScore": 2.9,
        "acInsufInfo": false,
        "obtainAllPrivilege": false,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ]
  },
  "weaknesses": [
    {
      "source": "nvd@nist.gov",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "operator": "OR",
          "negate": false,
          "cpeMatch": [
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "versionStartIncluding": "5.0.0",
              "versionEndExcluding": "5.0.34",
              "matchCriteriaId": "378C5C4C-851F-4B29-8E81-B1FC9D65C863"
            },
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "versionStartIncluding": "6.0.0",
              "versionEndExcluding": "6.0.16",
              "matchCriteriaId": "8F0AAA41-18D8-4200-933A-ED3121C34568"
            },
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "versionStartIncluding": "7.0.0",
              "versionEndExcluding": "7.0.4",
              "matchCriteriaId": "1C677B9E-1D9B-4182-8C5C-E369E5E3362A"
            }
          ]
        }
      ]
    },
    {
      "nodes": [
        {
          "operator": "OR",
          "negate": false,
          "cpeMatch": [
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*",
              "matchCriteriaId": "40513095-7E6E-46B3-B604-C926F1BA3568"
            },
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*",
              "matchCriteriaId": "67E82302-4B77-44F3-97B1-24C18AC4A35D"
            },
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "B620311B-34A3-48A6-82DF-6F078D7A4493"
            },
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "B009C22E-30A4-4288-BCF6-C3E81DEAF45A"
            }
          ]
        }
      ]
    }
  ],
  "references": [
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework",
      "source": "cve@mitre.org",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ]
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html",
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    },
    {
      "url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework",
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ]
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ]
    }
  ]
}