{
  "id": "CVE-2024-23794",
  "sourceIdentifier": "security@otrs.com",
  "published": "2024-07-15T08:15:02.470",
  "lastModified": "2024-07-15T13:00:34.853",
  "vulnStatus": "Awaiting Analysis",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:\u00a0\n\n  *  8.0.X\n  *  2023.X\n  *  from 2024.X through 2024.4.x\n\n"
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "security@otrs.com",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "HIGH",
          "userInteraction": "REQUIRED",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE",
          "baseScore": 5.2,
          "baseSeverity": "MEDIUM"
        },
        "exploitabilityScore": 0.9,
        "impactScore": 4.2
      }
    ]
  },
  "weaknesses": [
    {
      "source": "security@otrs.com",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-266"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/",
      "source": "security@otrs.com"
    }
  ]
}