{
  "id": "CVE-2021-28024",
  "sourceIdentifier": "cve@mitre.org",
  "published": "2021-11-08T15:15:07.887",
  "lastModified": "2022-07-12T17:42:04.277",
  "vulnStatus": "Analyzed",
  "descriptions": [
    {
      "lang": "en",
      "value": "Unauthorized system access in the login form in ServiceTonic Helpdesk software version < 9.0.35937 allows attacker to login without using a password."
    },
    {
      "lang": "es",
      "value": "Un acceso no autorizado al sistema en el formulario de inicio de sesi\u00f3n en ServiceTonic Helpdesk versiones de software anteriores a 9.0.35937, permite al atacante iniciar sesi\u00f3n sin usar una contrase\u00f1a"
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "NONE",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.9
      }
    ],
    "cvssMetricV2": [
      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "2.0",
          "vectorString": "AV:N/AC:L/Au:N/C:P/I:P/A:P",
          "accessVector": "NETWORK",
          "accessComplexity": "LOW",
          "authentication": "NONE",
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "availabilityImpact": "PARTIAL",
          "baseScore": 7.5
        },
        "baseSeverity": "HIGH",
        "exploitabilityScore": 10.0,
        "impactScore": 6.4,
        "acInsufInfo": false,
        "obtainAllPrivilege": false,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ]
  },
  "weaknesses": [
    {
      "source": "nvd@nist.gov",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-330"
        }
      ]
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "operator": "OR",
          "negate": false,
          "cpeMatch": [
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:servicetonic:servicetonic:*:*:*:*:*:*:*:*",
              "versionEndExcluding": "9.0.035937",
              "matchCriteriaId": "0A784C1E-0C24-4C79-AAB4-F9CA8203F3C3"
            }
          ]
        }
      ]
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  ],
  "references": [
    {
      "url": "https://www.servicetonic.com/",
      "source": "cve@mitre.org",
      "tags": [
        "Product"
      ]
    },
    {
      "url": "https://www.srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution",
      "source": "cve@mitre.org",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ]
    }
  ]
}