{
  "id": "CVE-2020-14213",
  "sourceIdentifier": "cve@mitre.org",
  "published": "2020-06-16T23:15:11.173",
  "lastModified": "2020-06-23T01:09:45.830",
  "vulnStatus": "Analyzed",
  "descriptions": [
    {
      "lang": "en",
      "value": "In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge)."
    },
    {
      "lang": "es",
      "value": "En Zammad en versiones anteriores a la 3.3.1, un Cliente tiene un acceso de entrada que s\u00f3lo deber\u00eda estar disponible para un Agente (por ejemplo, leer datos internos, dividir o fusionar)"
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 2.5
      }
    ],
    "cvssMetricV2": [
      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "2.0",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:N",
          "accessVector": "NETWORK",
          "accessComplexity": "LOW",
          "authentication": "SINGLE",
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "availabilityImpact": "NONE",
          "baseScore": 5.5
        },
        "baseSeverity": "MEDIUM",
        "exploitabilityScore": 8.0,
        "impactScore": 4.9,
        "acInsufInfo": false,
        "obtainAllPrivilege": false,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ]
  },
  "weaknesses": [
    {
      "source": "nvd@nist.gov",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ]
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "operator": "OR",
          "negate": false,
          "cpeMatch": [
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
              "versionEndExcluding": "3.3.1",
              "matchCriteriaId": "A382790E-6572-4F7E-91F9-C6F8A67364D7"
            }
          ]
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4",
      "source": "cve@mitre.org",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ]
    },
    {
      "url": "https://zammad.com/news/security-advisory-zaa-2020-13",
      "source": "cve@mitre.org",
      "tags": [
        "Vendor Advisory"
      ]
    }
  ]
}