{
  "id": "CVE-2017-16854",
  "sourceIdentifier": "cve@mitre.org",
  "published": "2017-12-08T17:29:00.193",
  "lastModified": "2024-11-21T03:17:06.450",
  "vulnStatus": "Modified",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets."
    },
    {
      "lang": "es",
      "value": "En Open Ticket Request System (OTRS) hasta la versi\u00f3n 3.3.20; en las versiones 4 hasta la 4.0.26; en las versiones 5 hasta la 5.0.24 y en las versiones 6 hasta la 6.0.1, un atacante que ha iniciado sesi\u00f3n como cliente puede emplear el formulario de b\u00fasqueda de tickets para revelar informaci\u00f3n interna de art\u00edculos de sus tickets de cliente."
    }
  ],
  "metrics": {
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      {
        "source": "nvd@nist.gov",
        "type": "Primary",
        "cvssData": {
          "version": "3.0",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 3.6
      }
    ],
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        "source": "nvd@nist.gov",
        "type": "Primary",
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          "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
          "baseScore": 4.0,
          "accessVector": "NETWORK",
          "accessComplexity": "LOW",
          "authentication": "SINGLE",
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "NONE",
          "availabilityImpact": "NONE"
        },
        "baseSeverity": "MEDIUM",
        "exploitabilityScore": 8.0,
        "impactScore": 2.9,
        "acInsufInfo": false,
        "obtainAllPrivilege": false,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
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      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-200"
        }
      ]
    }
  ],
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          "negate": false,
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  "references": [
    {
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html",
      "source": "cve@mitre.org",
      "tags": [
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      "source": "cve@mitre.org",
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      "url": "https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/",
      "source": "cve@mitre.org",
      "tags": [
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}