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{
"id": "CVE-2017-9324",
"sourceIdentifier": "cve@mitre.org",
"published": "2017-06-12T06:29:00.477",
"lastModified": "2019-10-03T00:03:26.223",
"vulnStatus": "Analyzed",
"descriptions": [
{
"lang": "en",
"value": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end."
},
{
"lang": "es",
"value": "En Open Ticket Request System (OTRS) versi\u00f3n 3.3.x hasta la versi\u00f3n 3.3.16, versi\u00f3n 4.x hasta 4.0.23 y versi\u00f3n 5.x hasta la versi\u00f3n 5.0.19, un atacante con permiso de agente es capaz de abrir una URL espec\u00edfica en un navegador para alcanzar privilegios administrativos y acceso completo. Despu\u00e9s, todos los ajustes del sistema se pueden leer y cambiar. Las URL en cuesti\u00f3n contienen index.pl?Action=Installer con ;Subaction=Intro o ;Subaction=Start o ;Subaction=System anexado al final."
}
],
"metrics": {
"cvssMetricV30": [
{
"source": "nvd@nist.gov",
"type": "Primary",
"cvssData": {
"version": "3.0",
"vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
"attackVector": "NETWORK",
"attackComplexity": "LOW",
"privilegesRequired": "LOW",
"userInteraction": "NONE",
"scope": "UNCHANGED",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"availabilityImpact": "HIGH",
"baseScore": 8.8,
"baseSeverity": "HIGH"
},
"exploitabilityScore": 2.8,
"impactScore": 5.9
}
],
"cvssMetricV2": [
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"source": "nvd@nist.gov",
"type": "Primary",
"cvssData": {
"version": "2.0",
"vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P",
"accessVector": "NETWORK",
"accessComplexity": "LOW",
"authentication": "SINGLE",
"confidentialityImpact": "PARTIAL",
"integrityImpact": "PARTIAL",
"availabilityImpact": "PARTIAL",
"baseScore": 6.5
},
"baseSeverity": "MEDIUM",
"exploitabilityScore": 8.0,
"impactScore": 6.4,
"acInsufInfo": false,
"obtainAllPrivilege": false,
"obtainUserPrivilege": false,
"obtainOtherPrivilege": false,
"userInteractionRequired": false
}
]
},
"weaknesses": [
{
"source": "nvd@nist.gov",
"type": "Primary",
"description": [
{
"lang": "en",
"value": "CWE-269"
}
]
}
],
"configurations": [
{
"nodes": [
{
"operator": "OR",
"negate": false,
"cpeMatch": [
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"vulnerable": true,
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
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"versionEndIncluding": "3.3.16",
"matchCriteriaId": "ECB8472B-A4C5-4C33-A1F8-F309263EA1E8"
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"nodes": [
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"negate": false,
"cpeMatch": [
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"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
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"references": [
{
"url": "http://www.debian.org/security/2017/dsa-3876",
"source": "cve@mitre.org",
"tags": [
"Third Party Advisory"
]
},
{
"url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html",
"source": "cve@mitre.org",
"tags": [
"Mailing List",
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"VDB Entry"
]
},
{
"url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/",
"source": "cve@mitre.org",
"tags": [
"Vendor Advisory"
]
}
]
}