cve/2024/CVE-2024-6540.md

### [CVE-2024-6540](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2024-6540)
![](https://img.shields.io/static/v1?label=Product&message=OTRS&color=blue)
![](https://img.shields.io/static/v1?label=Version&message=2023.x%20&color=brightgreen)
![](https://img.shields.io/static/v1?label=Version&message=2024.x%20&color=brightgreen)
![](https://img.shields.io/static/v1?label=Version&message=8.0.x%20&color=brightgreen)
![](https://img.shields.io/static/v1?label=Vulnerability&message=CWE-790%20Improper%20Filtering%20of%20Special%20Elements&color=brightgreen)

### Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

### POC

#### Reference
- https://otrs.com/release-notes/otrs-security-advisory-2024-07/

#### Github
No PoCs found on GitHub currently.