2024-07-16 20:03:13 +00:00

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{
"id": "CVE-2024-6540",
"sourceIdentifier": "security@otrs.com",
"published": "2024-07-15T08:15:02.743",
"lastModified": "2024-07-16T18:05:37.267",
"vulnStatus": "Analyzed",
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n"
},
{
"lang": "es",
"value": "Un filtrado inadecuado de los campos al utilizar la funci\u00f3n de exportaci\u00f3n en la descripci\u00f3n general de tickets de la interfaz externa en OTRS podr\u00eda permitir a un usuario autorizado descargar una lista de tickets que contiene informaci\u00f3n sobre tickets de otros clientes. El problema solo ocurre si el administrador ha desactivado TicketSearchLegacyEngine. Este problema afecta a OTRS: 8.0.X, 2023.X, desde 2024.X hasta 2024.4.x"
}
],
"metrics": {
"cvssMetricV31": [
{
"source": "nvd@nist.gov",
"type": "Primary",
"cvssData": {
"version": "3.1",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N",
"attackVector": "NETWORK",
"attackComplexity": "HIGH",
"privilegesRequired": "LOW",
"userInteraction": "NONE",
"scope": "UNCHANGED",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"availabilityImpact": "NONE",
"baseScore": 5.3,
"baseSeverity": "MEDIUM"
},
"exploitabilityScore": 1.6,
"impactScore": 3.6
},
{
"source": "security@otrs.com",
"type": "Secondary",
"cvssData": {
"version": "3.1",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N",
"attackVector": "NETWORK",
"attackComplexity": "LOW",
"privilegesRequired": "LOW",
"userInteraction": "REQUIRED",
"scope": "UNCHANGED",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"availabilityImpact": "NONE",
"baseScore": 5.7,
"baseSeverity": "MEDIUM"
},
"exploitabilityScore": 2.1,
"impactScore": 3.6
}
]
},
"weaknesses": [
{
"source": "nvd@nist.gov",
"type": "Primary",
"description": [
{
"lang": "en",
"value": "NVD-CWE-noinfo"
}
]
},
{
"source": "security@otrs.com",
"type": "Secondary",
"description": [
{
"lang": "en",
"value": "CWE-790"
}
]
}
],
"configurations": [
{
"nodes": [
{
"operator": "OR",
"negate": false,
"cpeMatch": [
{
"vulnerable": true,
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"versionStartIncluding": "8.0.0",
"versionEndExcluding": "2024.5.2",
"matchCriteriaId": "9E122DB1-85DB-4430-A8C2-1B599364FD1F"
}
]
}
]
}
],
"references": [
{
"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07/",
"source": "security@otrs.com",
"tags": [
"Vendor Advisory"
]
}
]
}